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0;font-size:13px}.page-head-actions{flex-wrap:wrap;align-items:center;gap:10px;margin-left:auto;display:flex}.back-link{color:var(--text-muted);align-items:center;gap:6px;margin-bottom:10px;font-size:13px;text-decoration:none;display:inline-flex}.back-link:hover{color:var(--text)}.health-chip{border-radius:var(--radius-pill);background:var(--band-neutral-soft);height:24px;color:var(--band-neutral);border:1px solid #0000;align-items:center;gap:7px;padding:0 10px;font-size:12px;font-weight:600;display:inline-flex}.health-chip[data-band=gesund]{background:var(--band-gesund-soft);color:var(--band-gesund)}.health-chip[data-band=beobachten]{background:var(--band-beobachten-soft);color:var(--band-beobachten)}.health-chip[data-band=gefaehrdet]{background:var(--band-gefaehrdet-soft);color:var(--band-gefaehrdet)}.health-chip[data-band=kritisch]{background:var(--band-kritisch-soft);color:var(--band-kritisch)}.health-chip .health-score{font-family:var(--font-mono);font-feature-settings:"tnum"}.health-chip .health-dot{background:currentColor;border-radius:999px;width:7px;height:7px}.health-chip-lg{height:30px;padding:0 14px;font-size:14px}.trend-delta{font-feature-settings:"tnum";color:var(--text-muted);align-items:center;gap:4px;font-size:12px;font-weight:500;display:inline-flex}.trend-delta.is-good{color:var(--success)}.trend-delta.is-bad{color:var(--danger)}.trend-delta .arrow{font-size:10px;line-height:1}.demo-note{color:var(--text-muted);font-size:12px}.warn-chips{flex-wrap:wrap;gap:6px;max-width:240px;display:flex}.warn-chip{border-radius:var(--radius-pill);background:var(--warning-soft);color:var(--warning);white-space:normal;align-items:center;gap:5px;padding:2px 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tr{transition:background var(--t-fast)}.data-table tbody tr.is-clickable{cursor:pointer}.data-table tbody tr.is-clickable:hover{background:var(--surface-2)}.data-table td.num,.data-table th.num{text-align:right;font-feature-settings:"tnum"}.data-table .cell-strong{color:var(--text);font-weight:600}.cell-stack{flex-direction:column;gap:3px;display:flex}.kpi-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-bottom:18px;display:grid}.kpi-card{padding:14px 16px}.kpi-label{color:var(--text-muted);margin-bottom:6px;font-size:12px}.kpi-value{letter-spacing:-.01em;font-feature-settings:"tnum";font-size:22px;font-weight:600}.kpi-foot{flex-wrap:wrap;align-items:center;gap:8px;margin-top:8px;display:flex}.chart-grid{grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:12px;margin-bottom:18px;display:grid}.chart-card .card-body{padding:12px 12px 4px}.chart-scroll{width:100%;overflow-x:auto}.chart-title{margin:0 0 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18px;font-size:13px}.gate-submit{justify-content:center;width:100%;height:36px;margin-top:4px}.lifecycle-chip{white-space:nowrap;color:var(--lc-color,var(--lc-unknown));background:color-mix(in srgb, var(--lc-color,var(--lc-unknown)) 14%, transparent);border-radius:4px;align-items:center;gap:5px;padding:2px 7px;font-size:11.5px;font-weight:500;display:inline-flex}.lifecycle-chip 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8px;font-size:14px;font-weight:600}.health-alert-list{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.health-alert{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.health-alert-text{flex:240px;min-width:0}.health-alert.is-acknowledged,.health-alert.is-acknowledged .health-alert-text{color:var(--text-muted)}.health-sev-high{background:var(--band-kritisch-soft);color:var(--band-kritisch);border-color:#0000}.health-sev-medium{background:var(--warning-soft);color:var(--warning);border-color:#0000}.health-alert-badge{background:var(--band-kritisch-soft);color:var(--band-kritisch);border-color:#0000;margin-left:8px}.health-def{border-bottom:1px solid var(--border);flex-direction:column;gap:10px;padding-bottom:18px;display:flex}.health-def:last-child{border-bottom:0;padding-bottom:0}.health-def-head{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.check-row{align-items:center;gap:8px;font-size:13.5px;display:inline-flex}.customer-header{z-index:20;background:var(--bg);border-bottom:1px solid var(--border);margin:0 0 16px;padding:4px 0 0;position:sticky;top:52px}.customer-header-main{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px 16px;padding-bottom:8px;display:flex}.customer-header-facts{flex-wrap:wrap;align-items:center;gap:8px 12px;min-width:0;display:flex}.customer-header-actions{flex-wrap:wrap;align-items:center;gap:8px;margin-left:auto;display:flex}.customer-title{letter-spacing:-.01em;margin:0;font-size:18px;font-weight:600}.customer-tabs{gap:4px;margin:0;display:flex;overflow-x:auto}.customer-tab{color:var(--text-2);white-space:nowrap;border-bottom:2px solid #0000;margin-bottom:-1px;padding:8px 12px;font-size:13px;font-weight:500;text-decoration:none}.customer-tab:hover{color:var(--text);background:var(--pill-hover-bg)}.customer-tab.is-active{color:var(--text);border-bottom-color:var(--text);font-weight:600}.tab-stack{flex-direction:column;gap:16px;display:flex}.tab-stack>.block,.tab-stack>.card,.tab-stack>section{margin:0}.section-h{margin:0 0 8px;font-size:14px;font-weight:600}.card-block{margin:0}.glance-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;display:grid}.glance-tile{flex-direction:column;gap:4px;padding:12px 16px;display:flex}.glance-h{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;margin:0;font-size:12px;font-weight:600}.glance-main{margin:0;font-size:16px;font-weight:600}.glance-tile .demo-note{margin:0}.activity-list{flex-direction:column;gap:8px;margin:0;padding:0;font-size:13px;list-style:none;display:flex}@media (max-width:720px){.customer-header{position:static}}.chip-warn{background:var(--warning-soft);color:var(--warning)}.calls-drawer-overlay{z-index:250;background:#0e0f1259;justify-content:flex-end;display:flex;position:fixed;inset:0}.calls-drawer{background:var(--surface);width:min(560px,100%);height:100%;box-shadow:var(--shadow-drawer);flex-direction:column;gap:16px;padding:20px;display:flex;overflow-y:auto}.calls-drawer-head{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.calls-facts{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px 16px;margin:0;display:grid}.calls-facts dt{color:var(--text-muted);font-size:12px}.calls-facts dd{margin:0;font-weight:500}.calls-section-h{margin:0 0 6px;font-size:14px}.calls-tools{flex-direction:column;gap:4px;margin:8px 0 0;padding:0;font-size:13px;list-style:none;display:flex}.calls-fail{color:var(--danger);font-weight:600}.calls-timeline{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.calls-turn{grid-template-columns:44px 1fr;gap:8px;font-size:13px;display:grid}.calls-turn.is-assistant{background:var(--accent-soft);border-radius:var(--radius-control);padding:6px 8px}.calls-turn.is-user{padding:6px 8px}.calls-turn.is-tool{padding:0 8px}.calls-at{color:var(--text-muted);font-size:12px}